Cookie Policy
Last updated: January 1, 2026
Introduction
This Cookie Policy explains how TokenTra, Inc. ("TokenTra," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at tokentra.io, use our AI cost intelligence platform, or interact with our services. This policy provides detailed information about what cookies are, what types of cookies we use, why we use them, and how you can control your cookie preferences.
By continuing to use our website and services, you consent to the use of cookies as described in this policy. We encourage you to read this policy carefully to understand our practices regarding cookies and how they affect your experience on our platform.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
First-Party Cookies
These are cookies set directly by TokenTra when you visit our website. They are essential for the basic functionality of our platform and help us remember your preferences.
Third-Party Cookies
These are cookies set by external services we use, such as analytics providers and authentication services. They help us understand how you use our platform and improve our services.
Session Cookies
Temporary cookies that are deleted when you close your browser. They help maintain your session while you navigate through our platform.
Persistent Cookies
Cookies that remain on your device for a set period or until you delete them. They help us remember your preferences for future visits.
Types of Cookies We Use
We categorize the cookies we use into the following types based on their purpose and functionality:
1. Essential Cookies (Strictly Necessary)
These cookies are essential for the operation of our website and platform. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as they are necessary for the platform to function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
| tt_session | Maintains your authenticated session | Session |
| tt_csrf | Prevents cross-site request forgery attacks | Session |
| tt_auth | Stores authentication token for API requests | 7 days |
| tt_org | Remembers your selected organization | 30 days |
| tt_preferences | Stores your dashboard preferences | 1 year |
2. Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these features may not function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
| tt_theme | Remembers your light/dark mode preference | 1 year |
| tt_timezone | Stores your timezone for accurate reporting | 1 year |
| tt_currency | Remembers your preferred currency display | 1 year |
| tt_dashboard_layout | Saves your custom dashboard widget arrangement | 1 year |
3. Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform and user experience. We use privacy-focused analytics tools that do not track you across other websites.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| ph_* | PostHog | Product analytics and feature usage tracking | 1 year |
| _tt_analytics | TokenTra | Anonymous page view and feature usage | 30 days |
| _tt_session_id | TokenTra | Groups page views into sessions | 30 minutes |
4. Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. We use minimal marketing cookies and do not sell your data to third parties. You can opt out of these cookies without affecting your use of the platform.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _tt_ref | TokenTra | Tracks referral source for attribution | 30 days |
| _tt_campaign | TokenTra | Tracks marketing campaign effectiveness | 30 days |
How to Control Cookies
You have several options for controlling and managing cookies. Please note that removing or blocking cookies may impact your user experience and some features may no longer be available.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in popular browsers:
Cookie Preference Center
When you first visit our website, you will see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website or by contacting us at privacy@tokentra.io.
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. TokenTra respects DNT signals and will disable non-essential cookies when we detect this setting in your browser.
Opt-Out Tools
You can opt out of interest-based advertising by visiting the following industry opt-out pages:
Similar Technologies
In addition to cookies, we may use other similar technologies to track and store information:
Local Storage
We use browser local storage to store preferences and cached data that improves your experience. Unlike cookies, local storage data is not sent to our servers with every request.
Session Storage
Similar to local storage, but data is cleared when you close your browser tab. We use this for temporary data during your session.
Pixel Tags
Small transparent images used in emails to track whether messages have been opened. You can disable these by blocking images in your email client.
Fingerprinting
We do NOT use browser fingerprinting techniques. We believe in transparent tracking methods that you can control.
International Data Transfers
Some of our third-party cookie providers may transfer data outside of your country of residence. When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with applicable data protection laws including GDPR.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, provide additional notice such as a banner on our website or an email notification.
We encourage you to review this policy periodically to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@tokentra.io
- Address: TokenTra, Inc., San Diego, CA, USA
- Data Protection Officer: dpo@tokentra.io